Shipping and Return | Satika India

1. Dispatch and Delivery Timeline: Upon completion of your order, your dress will be prepared and dispatched within a specified timeframe. The delivery of your parcel typically ranges from 7 to 15 days, contingent upon your location.
2. Duty-Free Shipping: Satika India proudly offers duty-free shipping services to the following regions: the United States of America, the United Kingdom, Canada, Australia, Singapore, Malaysia, the United Arab Emirates, Germany, Ireland, and throughout the entirety of the European continent.
3. Delivery Partners: In our commitment to ensuring timely and secure delivery, Satika India has established partnerships with multiple reliable logistics providers:

For the United States: DHL and FedEx

For Europe: NilSi Express (www.nilsiexpress.in)

For the Middle East: Aramex

4. Address Accuracy: It is imperative that you provide accurate shipping information, including the correct address and postal code. In the event of incorrect details being provided, the customer shall bear any additional charges incurred due to re-routing or reshipment.
5. Post-Dispatch Policies: Once your parcel has been dispatched, it cannot be held or returned. For additional details regarding our shipping and return policies, customers are encouraged to refer to websites such as Utsav Fashion and Suta, which offer favorable perspectives on our practices.
6. Customs Duties: Customers are not required to pay customs duties or any additional charges if utilizing our standard delivery method. However, should a customer opt for express delivery, customs duties may apply based on the shipping destination.

By placing an order with Satika India, you acknowledge and accept these terms and conditions regarding our shipping policy. Thank you for choosing Satika India for your ethnic wear needs.

Please note that for shipments to the UAE, Value Added Tax (VAT) may be applicable, depending on the regulations set by UAE customs. We recommend checking local customs guidelines for any potential charges that may apply to your order

 For further information, please feel free to contact us at support@satikaindia.in or reach out via WhatsApp at +91 9152931966. We are here to assist you with any inquiries you may have regarding your order or our shipping policies. Thank you for choosing Satika India!

This International Return & Exchange Policy (“Policy”) is applicable to all purchases made through the website www.satikaindia.in. By placing an order with Satika India, you acknowledge and agree to comply with the terms and conditions outlined in this Policy.

1. Eligibility for Returns and Exchanges

Customers may initiate a return or exchange for eligible products within [insert number of days, typically 15-30] days from the date of delivery. To qualify for a return or exchange, the following conditions must be met:

• The item(s) must be in their original condition, unworn, unwashed, and with all tags attached.
• The return must be accompanied by the original invoice or proof of purchase.

2. Non-Returnable Items

The following categories of items are non-returnable:

• Customized or made-to-order products.
• Sale items or promotional products marked as non-returnable.

3. Return Process

To initiate a return or exchange, customers must adhere to the following procedure:

1. Contact our customer service team at support@satikaindia.inwithin the eligibility period to request a return authorization.
2. Provide the necessary details, including your order number, item(s) for return, and reason for the return.
3. Upon receipt of the return authorization, securely package the item(s) and ship them to the address specified in the return authorization.

4. Shipping Costs

• Customers are responsible for all shipping costs associated with returning items.
• Original shipping charges are non-refundable unless the return is due to an error on our part.

5. Refunds and Exchanges

• Upon receipt and inspection of the returned item(s), Satika India will process the refund or exchange as per the customer’s request.
• Refunds will be issued to the original payment method within [insert number of days, typically 7-14] daysof processing the return.
• In the case of exchanges, a new order will be generated for the replacement item(s), and the customer will be notified of any additional charges if applicable.

6. Contact Information

For any inquiries regarding this Return & Exchange Policy, please contact us at:

• Email:support@satikaindia.in
• Contact Number:+91 9152931966

Address: 21/21 Nanibai Estate, Navpada,
L.B.S. Marg, Near Mumbai Utkal High School,
Kurla West, Mumbai, Maharashtra 400070.