ORDER
How to place an order?
Shopping from us is easy!
Select the product you’d like to buy. Create a login or proceed with guest login:
Add products to your cart or just hit Buy Now.
Choose or Add delivery address.
Add a working phone number and email address.
Use a preferred payment mode and confirm the order.
www.satikaindia.in
Happy shopping.
What is 'My Account'? How do I update my information?
It is easy to update your satikaindia.in account and view your orders any time through ‘My Account’.
‘My Account’ allows you complete control over your transactions on satikaindia.in
Manage/edit your personal data like address, phone numbers, email ids
Change your password
Track the status of your orders
How to track my order?
You can view the status of your order by going on your Order Acknowledgement page.
1. Please visit this link: http://www.satikaindia.in.com/pages/track
2. Enter Your Order Number and Click Track.
You will be redirected to your Order Acknowledgement Page.
Please find below the status definitions for your order.
Status of Order:
a) NEW – Your order hasn’t been processed yet.
b) PENDING – Your order has been processed and is waiting on the designer to dispatch your order.
c) DISPATCH – Your order has been dispatched. You should receive or should have received an email at this point with the tracking Information. Please visit Courier partners website to get latest update on where your courier has reached.
d) COMPLETE – This is an estimate that you have received your package and order has been marked as complete by the designer. Please contact us immediately in case you have not yet received the item
Can I order a product that is 'Out of Stock'?
Unfortunately, products listed as ‘Out of Stock’ are not available for sale. Please use the ‘Notify Me’ feature to be informed of the product’s availability with sellers on satikaindia.in
Can I accept the package after checking the contents inside it?
Sorry, as per company policy, a package can’t be opened before delivery is accepted.
But you can accept the package & get in touch with us later in case you have any concerns.
My order is delayed. What should I do?
On the rare occasion that your order is delayed, please check your email & messages for updates. A new delivery timeframe will be shared with you.
You can also track its status by visiting My Orders
Will the delivery be re-attempted if I’m not able to collect my order the first time?
Yes, we’ll make sure that the delivery is re-attempted the next working day if you can’t collect your order the first time.
Does Satika India deliver internationally ?
Yes, we deliver worldwide. Shipping is Included and is explained below.You will be able to see shipping charges at the final checkout page for the items you have selected. International shipping is available for all except fragile items. You can place the order directly on the website.
Payment Options:
1. Paypal
2. International Credit Card / Debit Card / Net Banking
3. Bank deposit
Shipping Charges:
You can find the shipping charges are included as per your country on the order page. Shipping cost may vary depending on the location.
For any home decor products the shipping charges would be extra depending on the products purchased. To know more please Contact Us;
Delivery Time: 15 -18 business days for unstitched /semi stitched
22 – 28 business days for stitched
The order will be Quality Verification first in Mumbai and then shipped to your Address. We will send you the tracking details as soon as your order gets shipped from here.
I found the package open and the product seal broken. What should I do?
If you receive a damaged or suspicious package, please make a video showing the parcel, including your order number, and report the situation to us within 24 hours. This will help us assist you in resolving the issue promptly. Your satisfaction is our priority!
What should I do if my order is approved but not yet dispatched for a long time?
Please contact our Customer Support so that we can look into this. Email id . support@satikaindia.in Contact No – 9152931966
How do I know my order has been confirmed?
We’ll send you an e-mail & SMS once you’ve successfully placed your order! We’ll also let you know as soon as the seller ships the item(s) to you/warehouse along with the tracking number(s) for your shipment(s).
I haven't received the invoice for my order.
A hard copy of the invoice is sent along with your order. If you have not received a hard copy you can request for a soft copy by Contacting Us Email id . support@satikaindia.in Contact No – 9152931966
Why am I not able to track my order?
Please check after 24 hours as the tracking ID for your order will take some time to be activated once it’s shipped.
Can I change the delivery date of my order?
Unfortunately, we are unable to honor requests for specific delivery dates, however rest assured that we will deliver by the promised delivery date.
What should I do if I notice a color mismatch with my order?
Please be aware that there may be slight color differences between the product images on our website and the actual item due to lighting and screen variations. If you notice a major color difference, please contact us. Share a photo and video of the product, and if we determine that the issue is genuine, we will arrange for a redelivery. Your satisfaction is our priority!
What should I do if the size of my order doesn’t match what I expected?
Our dresses are made according to standard size charts available on our website, which take into account the specific stitching and design. If you’d like a customized size, please include your measurements in the remarks section when placing your order, or contact us directly. We’re here to help ensure you get the perfect fit! Email id . support@satikaindia.in Contact No – 9152931966
When will my order be processed after I make a bank transfer?
Your order will be processed once we have received the payment in our bank account. This ensures that we can fulfill your order promptly and accurately.
Does Satika India offer discounts for bulk orders?
Yes, Satika India provides special pricing and discounts for bulk orders. If you’re interested in placing a large order, please contact us at [sales@satikaindia.in and support@satikaindia.in] or [+91 9152931966 and 9594091051] for personalized assistance and a customized quote.